• Three questions to ask before hitting send on any response

• The acceptance piece: sitting with discomfort instead of reactive responding

Quotes from This Episode

• "By the time your logical brain even knows something happened, your emotional brain has already decided to do its own response."

• "We all know those phrases, right? They're professional ways to say, I'm basically really pissed off, and I want you to know it without me actually saying I'm pissed off."

• "Our first gut response in those situations is usually not the most helpful. The one that comes after we pause, when we sleep, when we eat - that usually solves problems and builds relationships."

Action Steps & Takeaways

• Track your emotional response patterns using the ABC model (Antecedent, Behavior, Consequence)
• Implement the HALT check before responding to triggering situations
• Practice the 12-24 hour rule on one small trigger this week
• Ask yourself: "Am I trying to be right, or am I trying to solve the problem?"
• Use incompatible behaviors (walking, breathing exercises) to prevent emotional responding

Connect  with MBB

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