A Well-Designed Business® | Interior Design Business Podcast
LuAnn Nigara
1141 episodes
4 days ago
In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful business. Design school curricula doesn't always equip you with the business skills to have your interior design business be everything you imagined it would be! A Well-Designed Business® is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 40 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices. This podcast is sponsored by Kravet Inc and Mydoma Studio.
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In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful business. Design school curricula doesn't always equip you with the business skills to have your interior design business be everything you imagined it would be! A Well-Designed Business® is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 40 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices. This podcast is sponsored by Kravet Inc and Mydoma Studio.
1125: Kimberly Horton: How to Turn Client Frustrations Into Smart Business Moves
A Well-Designed Business® | Interior Design Business Podcast
1 hour 30 minutes
1 month ago
1125: Kimberly Horton: How to Turn Client Frustrations Into Smart Business Moves
Today with Kimberly Horton
Welcome! Today we’re talking about how to turn client frustrations into actionable change. Kimberly shares the simple but powerful tool she uses — the Frustration Tracker — to capture issues in real time, identify patterns, and make smart adjustments to her processes. From tightening contracts to setting clearer boundaries, Kimberly shows how documenting frustrations can lead to stronger systems, better client experiences, and a more profitable business. Plus, she’s sharing her Frustration Tracker template so you can start using it in your own firm.
Ah-Ha moments
“If you're feeling that frustration, nine out of ten times, your client is feeling it too.” - Kimberly Horton
“You’ve got to treat your process like a living document that evolves with every lesson you learn.” - Kimberly Horton
“It’s not about complaining for the sake of complaining. It’s about learning from the complaint, analyzing it, and turning it into actionable change.” - LuAnn Nigara
“We always say: work on your business, not just in it. And this is a living, breathing example of that.” - LuAnn Nigara
Connect with Kimberly Horton
Website
Instagram
Facebook
Pinterest
What’s new with LuAnn Nigara
The Power Talk Friday Tour
Watch the Docuseries!
https://www.luannnigara.com/cob
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Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Power Talk Friday
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Other Shows Mentioned:
AWDB 858: Veronica Solomon: Cultivating Self-Awareness as a Superpower
AWDB 892: Sharon L. Sherman: Decoding Personality Types for Successful Client Outcomes
AWDB 1050: Power Talk Friday: Amy Posner: How Interior Designers Can Be the Expert, Not the Order Taker
A Well-Designed Business® | Interior Design Business Podcast
In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful business. Design school curricula doesn't always equip you with the business skills to have your interior design business be everything you imagined it would be! A Well-Designed Business® is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 40 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices. This podcast is sponsored by Kravet Inc and Mydoma Studio.
