A Seat at the Table is a podcast from the Multicultural Foodservice & Hospitality Alliance. It offers a unique view of Cultural Intelligence and its importance to the workplace. With a goal of understanding the cultural differences and the uniqueness within multicultural communities, each episode takes the listener through first-hand experiences with topics such as:
- Anti-Racism Behavior for Business
- An Industry Call to Action for Diversity & Inclusion
- Black Leadership Perspectives
Each episode ends with practical, actionable advice on how you can communicate effectively with people from multicultural backgrounds.
A Seat at the Table is hosted by Gerald “Gerry” A. Fernandez, the founder and President of the MFHA, an educational non-profit organization that makes the business case for developing cultural intelligence in the workplace. Gerry has been recognized for his decades of work in educating and advocating for the business benefits of cultural diversity and inclusion in the foodservice & hospitality industry. Gerry was honored in the Nation’s Restaurant News 2018 Power List among “the definitive list of industry leaders who are not only setting trends today but also shaping them for tomorrow."
Learn more about the MFHA, their resources, and available training at https://mfha.net
All content for A Seat at the Table is the property of Multicultural Foodservice & Hospitality Alliance and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
A Seat at the Table is a podcast from the Multicultural Foodservice & Hospitality Alliance. It offers a unique view of Cultural Intelligence and its importance to the workplace. With a goal of understanding the cultural differences and the uniqueness within multicultural communities, each episode takes the listener through first-hand experiences with topics such as:
- Anti-Racism Behavior for Business
- An Industry Call to Action for Diversity & Inclusion
- Black Leadership Perspectives
Each episode ends with practical, actionable advice on how you can communicate effectively with people from multicultural backgrounds.
A Seat at the Table is hosted by Gerald “Gerry” A. Fernandez, the founder and President of the MFHA, an educational non-profit organization that makes the business case for developing cultural intelligence in the workplace. Gerry has been recognized for his decades of work in educating and advocating for the business benefits of cultural diversity and inclusion in the foodservice & hospitality industry. Gerry was honored in the Nation’s Restaurant News 2018 Power List among “the definitive list of industry leaders who are not only setting trends today but also shaping them for tomorrow."
Learn more about the MFHA, their resources, and available training at https://mfha.net
How Cultural Competency Helps Your Bottom Line with Seema Jain
A Seat at the Table
28 minutes 40 seconds
5 years ago
How Cultural Competency Helps Your Bottom Line with Seema Jain
When Seema Jain worked for Marriott, she started an innovative program called Culture Day. The premise was to train employees on the customs and needs of customers from various cultures. Culture Day was a huge hit and helped Seema and Marriott realize that cultural competence leads to cultural confidence. Today, Seema joined Gerry for a discussion on how cultural knowledge can drive sales and improve the guest experience. Tune in for more.
A Seat at the Table
A Seat at the Table is a podcast from the Multicultural Foodservice & Hospitality Alliance. It offers a unique view of Cultural Intelligence and its importance to the workplace. With a goal of understanding the cultural differences and the uniqueness within multicultural communities, each episode takes the listener through first-hand experiences with topics such as:
- Anti-Racism Behavior for Business
- An Industry Call to Action for Diversity & Inclusion
- Black Leadership Perspectives
Each episode ends with practical, actionable advice on how you can communicate effectively with people from multicultural backgrounds.
A Seat at the Table is hosted by Gerald “Gerry” A. Fernandez, the founder and President of the MFHA, an educational non-profit organization that makes the business case for developing cultural intelligence in the workplace. Gerry has been recognized for his decades of work in educating and advocating for the business benefits of cultural diversity and inclusion in the foodservice & hospitality industry. Gerry was honored in the Nation’s Restaurant News 2018 Power List among “the definitive list of industry leaders who are not only setting trends today but also shaping them for tomorrow."
Learn more about the MFHA, their resources, and available training at https://mfha.net
