When I ask business leaders what is their budget for empathy training, the response is often a blank stare. Zero. However, when I ask the person what is the budget for expanded teamwork, reduced conflict, enhanced productivity, commitment to organizational goals, taking ownership of outcomes, product and service innovations, then it turns out that budget exists after all. Empathy makes a difference in connecting the dots between business skills and performance. In this engaging and dynamic podcast, find out how empathy contributes to getting breakthrough results in business in a powerful way by engaging the energies and commitments of executives, management, individual contributors, customers, and stake-holders at a fundamental level. Not to be missed!

(c) Lou Agosta, PhD, and the Chicago Empathy Project