6 Steps to Operations Manual Magic with Penny Hopkinson, Penny is the go to expert for franchisors or any business wanting to introduce standardisation and an ops manual to their business. In this episode,  Penny shares insights from her book and her experience, giving a view on how to bring the dusty old ops manuals of the passed to a Gen Z audience and how best to engage your workforce in standardising their work and your business. If you are feeling demotivated, confused or lack clarity in your life, if you are thinking about how coaching or mentoring could help you fulfil your potential, please do not hesitate to get in touch with me, Peter Rushmer, via Linked In or the Flagship Partners contact info below. The podcast is sponsored by Flagship Partners; If you are interested in finding out more about us drop hello@flagshippartners.co.uk an email or check out the website www.flagshippartners.co.uk. You can get in touch with Penny on; https://www.linkedin.com/in/pennyhopkinson/