Ben Harris, CEO of HCA Florida Kendall Hospital, takes us behind the scenes of one of Miami’s busiest and most advanced trauma centers. From robotic surgeries to women’s services and the hospital’s culture of constant improvement, Ben shares what it takes to lead a healthcare facility where every second counts.We also talk about the challenges of insurance, the national nurse shortage, and how HCA Florida Kendall continues to expand to serve the community better than ever.Manny Alfonso:Instagram: https://www.instagram.com/mannyalfonso8/Kiko Suarez:Instagram: https://www.instagram.com/querikoconkiko/Eduardo Moya:Instagram: https://www.instagram.com/mr_moya/Follow Us! - A Day in Miami:Instagram: https://www.instagram.com/adayinmiami/Listen on Spotify:https://open.spotify.com/show/20WEys6jxiliBCLoo9iSID________________________Produced by: Ben SchwedeInstagram: https://www.instagram.com/benthecreatorrr/0:00 Intro1:09 About Ben2:43 Trauma Center4:22 Manny's Experience with HCA Florida Kendall Hospital6:14 How the Hospital Has Changed7:42 Kiko's Experience9:16 Ben's Surgery and Learning About the Hospital12:40 Day in the Hospital as the CEO14:28 Standing Out from the Competition15:21 Women Services16:21 Surgical Robots18:08 Culture of Always Improving19:47 Trauma Centers in Miami-Dade21:47 Problem with Insurance24:29 Diversity27:02 Leading from a Patient Standpoint29:07 Nurse Shortage30:22 Dealing with Stress32:23 Expansion and Future Plans33:34 Message to the Community36:32 Is There Good BBQ in Miami?37:18 Health Grade38:33 Top 3 Restaurants40:29 Outro