In this episode, we sit down with Geri Ewing, the Director of the Clean Product Value Chain’s Central Support Group. Geri exemplifies exceptional leadership by candidly sharing what it means to lead through challenging times. She opens up about receiving feedback on her leadership and team that was initially hard to accept, even leading her to briefly consider retirement. However, instead of retreating, Geri empathized with the feedback provider and decided to take action. She led her team through a transformative journey of addressing the issues head-on, fostering courageous conversations, and collaborating on solutions. Over time, this approach not only resolved the problems but also brought back joy and laughter to the office. We're grateful Geri shared her inspiring journey with us. Tune in—you'll be glad you did.