In this episode of Five Star Conversations, host Brendon Granger interviews Peter Tudehope, the esteemed General Manager of Radisson Blu Plaza, Sydney. Peter, celebrating over 19 years with the hotel, has also served as the Regional Manager for Radisson Hotel Group, Australia Pacific, overseeing four properties. With a background in prominent roles at Radisson and Four Seasons, Peter's extensive experience and leadership have significantly shaped the hospitality industry in the region. He shares insights from his career journey, highlighting his ability to navigate through various operational challenges and transformations. During the conversation, he recounts a particularly challenging day early in his career, illustrating hotel management's demanding yet rewarding nature. Peter emphasises the importance of maintaining a work-life balance, building trust with hotel owners, and ensuring a consistent and positive guest experience. His analogy of a hotel being like a pizza, where every department is a slice contributing to the overall guest experience, offers a unique perspective on hotel operations. Peter also discusses the evolving landscape of the hospitality industry, especially post-COVID, where technology and staff retention are critical issues. He reflects on the need for the industry to adapt and innovate while maintaining the essence of hospitality. Peter's advice to aspiring hoteliers underscores the importance of perseverance, continuous learning, and managing relationships within the industry. His passion for hospitality and dedication to improving guest experiences make his insights invaluable for current and future hospitality professionals. #HospitalityIndustry#GuestExperience#FutureOfHospitality#InnovationInHospitality#CareerAdvice #HospitalityLeaders Podcast Contact Details: Email: Brendon@Technology4hotels.com.au LinkedIn: linkedin.com/in/brendongranger Phone: +61 2 8317 4000 Phone: 1300 503 657 (Australia only) Web: www.Technology4Hotels.com.au