Join us for a heartfelt episode of the Lead Change Heat Way podcast as Lily, the founder of mq Training, celebrates 20 years of steadfast partnership with the Management Lead at Selangor Human Resource Development Center (SHRDC), Rachel Toh. Together, they reflect on their long-standing partnership, discuss the evolving landscape of training and development, and share meaningful personal stories that have shaped their careers. Discover how personalization in training is becoming essential and the impact of lifelong learning in today’s dynamic business environment.Key takeaways include:- The significance of trust and collaboration in building long-term professional relationships.- Insights into current trends in training customization and personalization.- The importance of adapting to a new generation of learners who seek tailored educational experiences.Tune in to explore their journey and learn what the future holds for mq Training and SHRDC!Connect with Rachel on LinkedIn https://www.linkedin.com/in/rachel-joye-toh-69a08a34/Connect with our Founder Koo Lily on LinkedInhttps://www.linkedin.com/in/koolily/❗We are running complimentary training sessions this November, register your interest for mq20 Anniversary Learning Fest here! https://forms.gle/NG9DDmN5oHKrNx1b6About the host Koo Lily: Koo Lily founded mq Training two decades ago with a simple belief: transformation begins with people. With over 30 years of experience, she has worked with global enterprises, leading financial institutions, and industry giants across Oil & Gas, Retail, IT, Services, and Manufacturing—helping leaders grow, cultures strengthen, and organizations change in meaningful ways.Her approach combines Training, Coaching, and Consulting, delivering practical solutions that are relevant and aligned with business goals. Along the way, she has guided 500+ corporate clients and 15,000 leaders and professionals across Asia, always weaving in the values of Humanity, Empathy, Authenticity, Resilience, and Trust.𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐭𝐨 𝐝𝐫𝐢𝐯𝐞 𝐫𝐞𝐚𝐥, 𝐬𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐜𝐡𝐚𝐧𝐠𝐞 𝐟𝐮𝐞𝐥𝐞𝐝 𝐛𝐲 𝐇𝐄𝐀𝐑𝐓—𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐬𝐩𝐞𝐚𝐤𝐢𝐧𝐠, 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠, 𝐇𝐞𝐀𝐑𝐓 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐭𝐢𝐚𝐥 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬, 𝐨𝐫 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠?Feel free to contact me or visit our socials✉ customerservice@mq.com.my 📞 +60 19-314 2188🌐 Websitehttps://www.koolily.net/📸 Instagram https://www.instagram.com/koo.lily/📸 Facebook https://www.facebook.com/koo.lilyAbout mq Training Coaching Consulting At mq Training, we believe that true transformation happens through people. We focus in helping organisations' people and culture development through:✔ Leadership Development – From self-mastery to leading teams and organizations✔ Establishing a Coaching Culture – Embedding coaching principles across all levels✔ Customer-Centric Culture – Shaping mindsets and behaviors across the organization, inside out✔ Leading Change – Fostering positivity and resilience in transformation✔ Effective Communication – Elevating clarity, influence, and engagementConnect with MQ Training Coaching ConsultingConnect with us on LinkedInhttps://www.linkedin.com/company/mqtrainingcoachingconsulting/?viewAsMember=true🌐 Websitehttps://mq.com.my/Sign up for our weekly newsletter, give yourself a dose powerful learning and reflectionshttps://mq.com.my/contact-us/Facebookhttps://www.facebook.com/MQTrainingCoachingConsulting/**Timestamp Chapters:**00:00 - Introduction and Overview 01:05 - Celebrating 20 Years of MQ Training 02:59 - Partnership History between MQ and SHRDC 05:37 - Reflections on Major Projects 10:24 - The Importance of Personalization in Training 13:55 - Storytelling and its Role in Training 18:28 - Meeting Current Training Demands 23:41 - Future Vision for MQ Training 28:11 - Closing Thoughts and Invitation to Learn Together