In the November 2025 edition: New Director of Retirement Living joins Housing 21 Resident discussion on understanding service charges: scheme budget meetings explained The updated Resident Handbook is here! Our first Quarterly Performance Report: your insight into how we’re doing Thank you for taking part in the National Residents’ Survey We will remember them… Diwali celebrations bring residents and community together to light up Seagrave Court Exploring healthy housing for older people at our annual conference Talk Money Week: 03 – 07 November Raising awareness during National Safeguarding Week Awaab’s Law: strengthening action on damp and mould Monthly smoke and heat alarm checks Guest Wi-Fi access made easier – coming soon! Check your pendant alarm each month