When Covid-19 first hit New York City, hospitals faced unprecedented patient surges. Queens, in particular, became an epicenter, overwhelming local facilities. Northwell Health’s John D’Angelo, MD, then operations chief for the Covid Command Center, recognized the urgent need to distribute this burden more evenly across the system. His solution: load-balancing. In Part 2 of this three-part conversation, you'll hear how load balancing helped Northwell hospitals manage months-long surges and served as a model for other health systems. You'll also hear from Mangala Narasimhan, DO who, like Dr. D'Angelo, played a pivotal role in Northwell's response to the Covid-19 pandemic. Five years later, they sat down with Sandra Lindsay, RN, to reflect on this turbulant (and traumatic) time in our history.  Meet our guests John D'Angelo, MD, Executive Vice President and Market President, Northwell Health’s Central Market Mangala Narasimhan, DO, Director, Critical Care Services, Northwell and medical director of the acute lung injury ECMO program This is Part 2 of their conversation. Listen to Part 1 now Check back for Part 3 on Thursday, March 13 About Northwell Health Northwell Health is New York State’s largest healthcare provider and private employer, with 21 hospitals, 850 outpatient facilities and more than 16,600 affiliated physicians. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn. Get the latest news and insights from our experts in the Northwell Newsroom: Press releases Insights Podcasts Publications Interested in a career at Northwell Health? Visit http://bit.ly/2Z7iHFL and explore our many opportunities. Get more expert insights from leading experts in the field — Northwell Newsroom.  Watch episodes of 20-Minute Health Talk on YouTube.  For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn. Interested in a career at Northwell Health? Visit http://bit.ly/2Z7iHFL and explore our many opportunities.   Facebook –   / northwellhealth   Instagram -   / northwellhealth   X - https://www.x.com/northwellhealth LinkedIn - https://www.linkedin/northwellhealth