Professors Nathan Dodge & Brian Connors with Chef John Noble Masi
62 episodes
3 months ago
The guys are back after an extended holiday break. We are ready for a great year! There is no better way to start this season than with a great guest who just so happens to be our friend and colleague: Chef Kimberly Brock Brown. Chef discusses her Midwest upbringing, the benefits of culinary school as well as the benefits of networking. Chef Brown shares her career growth from working in hotels, country clubs, consulting, and television work, to her recent election to be President of The Amer...
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The guys are back after an extended holiday break. We are ready for a great year! There is no better way to start this season than with a great guest who just so happens to be our friend and colleague: Chef Kimberly Brock Brown. Chef discusses her Midwest upbringing, the benefits of culinary school as well as the benefits of networking. Chef Brown shares her career growth from working in hotels, country clubs, consulting, and television work, to her recent election to be President of The Amer...
Episode 41 - Mike Fiato | Author - The Hospitality Edge: Stories to Delight your Guests, Spark your Culture and Ignite Productivity
2 Barstools and a Knife
41 minutes
4 years ago
Episode 41 - Mike Fiato | Author - The Hospitality Edge: Stories to Delight your Guests, Spark your Culture and Ignite Productivity
Happy Valentine's Day from your favorite FIU Chaplin Hospitality podcast crew! Professor Nathan Dodge, Dr. Oren Hertz (sitting in for Professor Connors), and Chef John Noble Masi were joined by guest service expert and all-around hospitality heavy hitter, Michael Fiato. As the Senior VP of Customer Experience with Compass Group, Mike has "literally" written the book on keys to a GREAT guest experience. Mike discusses his restaurant days and his transition into the corporate foodservice ...
2 Barstools and a Knife
The guys are back after an extended holiday break. We are ready for a great year! There is no better way to start this season than with a great guest who just so happens to be our friend and colleague: Chef Kimberly Brock Brown. Chef discusses her Midwest upbringing, the benefits of culinary school as well as the benefits of networking. Chef Brown shares her career growth from working in hotels, country clubs, consulting, and television work, to her recent election to be President of The Amer...
