
Mark wrote the book Lead From The Heart: Transformational Leadership For The 21st Century 11 years ago. Since, he has spent his time developing and supporting his ideas on why leading from the heart scientifically works.
Leading from the heart, as it sounds, is about a more human approach to leadership and management than the more traditional approach to business centred around logic and reason.
"Managers often try to lead with a 'business persona,' they think is right and is more acceptable in the workplace, rather than being their authentic selves. There is a regressive perception that emotions are a sign of weakness in the business world, which leads to a lack of "heart" in many management and leadership styles. The effect of this is often more transactional relationships.
Mark proposes that "Leading From the Heart" builds authentic relationships, which consistently outperform more transactional relationships because:
Ultimately, you need to approach leadership with an understanding that people are emotional beings and ignoring this part of their characters will always mean their potential goes untouched.
Whilst this may seem more obvious today, Mark shares that this wasn't always the case. There has been a gradual process of recognition in the business world that Leading From the Heart makes sense, and today's environment has accelerated this process through the COVID pandemic.
Interestingly, Mark shares that whilst it seems more obvious today, there is scientific evidence of why leading from the heart physically stimulates the people around us positively.
To watch the full masterclass go to https://10xmanagers.com/mii-view/Mark-Crowley