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Hey,
Quick story.
One small ecom brand was spending 4 hours a day answering customer questions.
“Where’s my order?”
“Do you have this in green?”
“Can I change the size?”
Then they added AI Copilot to their site.
It answered 70% of questions… automatically.
People got instant replies.
No wait.
No copy-paste.
Just real help.
Fast.
The founder said, “It’s like cloning myself, without the coffee addiction.”
Copilot pulls past order info.
It checks inventory.
It knows your policies better than you do.
And here’s the kicker—people love it.
Because getting answers fast?
That’s what they really want.
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